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    Microsoft Outlook Training Toronto

    Microsoft Outlook online training courses

    Focus on what’s important. With Outlook you see everything you need to know at a glance—email, calendars, contacts, lists and notes are all coordinated and working for you. Our Training will get you ready to use Microsoft Outlook quickly and efficiently.

    Where is it?

    Due to Covid-19, all courses
    are online in real time with
    a real instructor.

    What’s included

    • Free after-class support
    • Hands-on practice throughout
    • Course Certificate
    • Free retake policy

    Why choose us?

    • Better instructors
    • Better practice exercises
    • Better lesson plans
    • Full after-class support
    • Convenient online training
    Training Boston - Money Back Guarantee
    Most classes are guaranteed to run. Training is available on your choice of Mac or PC.

    Microsoft Outlook – Quickstart
    1 Day | 7 hours | $349 PLUS TAX

    Prerequisite: Good knowledge of the Windows environment.

    In this class, you will learn to send and receive e-mail, to work with contacts, calendars, task lists, notes, and the journal. You will connect to your social media, cloud, and other mail accounts and we’ll give you tips on how to quickly and efficiently read, organize and send your mail.


    • » round table
    • » introduction

    Getting started

    • » the Outlook interface
    • » the Ribbon
    • » the Navigation and Status bars

    Adding and connecting accounts

    • » adding accounts
    • » adding IMAP, Exchange, or POP account
    • » using the Social Connector
    • » adding an RSS feed
    • » connecting to an iCloud account
    • » connecting with SkyDrive

    Reading mail

    • » reading mail
    • » customizing the inbox
    • » saving attachments from a message
    • » searching mail
    • » flagging messages as junk mail
    • » finding messages quickly

    Organizing mail

    • » changing font and color
    • » creating follow-up flags and color categories
    • » organizing mail into folders
    • » using Quick Steps to process messages
    • » using mail rules to process messages
    • » cleaning up your mailbox

    Creating and sending mail

    • » creating a new message
    • » replying to and forwarding a message
    • » formatting a message
    • » creating voting buttons in a message
    • » adding signatures
    • » sending an out-of-office or autoreply email
    • » exploring delivery options
    • » creating personal stationery
    • » exploring other mail settings

    Creating and working with Contacts

    • » introducing the Address Book
    • » creating a new contact
    • » creating a new contact group
    • » assigning a category to a contact
    • » searching for contacts quickly
    • » moving and copying contacts into folders
    • » sharing contact data with others
    • » driving directions to a contact's address

    Working with the calendar

    • » introducing the calendar
    • » creating an appointment and a reminder
    • » creating a meeting
    • » chairing a meeting
    • » responding to a meeting invitation
    • » opening other calendars
    • » printing, emailing, and sharing the calendar
    • » setting calendar preferences

    Creating tasks and notes

    • » introducing tasks
    • » creating and assigning tasks
    • » creating notes

    Working with Outlook data

    • » exporting PST and OST data files
    • » reusing text by creating Quick Parts
    • » inserting pictures, charts, and screenshots
    • » language preferences
    • » advanced general Outlook options


    • Runs on request for 5 or more

    Finally! I feel like I’m using this app properly. Roz did an awesome job at teaching us in a way that I remember everything! Sarah J.

    What to expect in Training Boston's online MS Outlook courses

    You can expect your instructor to be helpful and engaging. You can expect to learn relevant tips that will make your work easier. Your Microsoft Outlook training will be hands-on, right from the start, and your day lasts about 7 hours including breaks and lunch.

    Want to know more about our Microsoft training courses? Click here for more information.

    You will get lots of practice in class so you can dive in to big projects confidently when you get back to the office. Your MS Outlook training is structured so that you see how the lessons are relevant to the work you perform. You will meet people like yourself who are pursuing similar goals. You can expect lively Q&As. We hope you’ll ask all the questions you want. Please let us know before the event if you have any special requests or challenges. We’ll be happy to help.

    Cancellation & Rescheduling Policy

    Plans change, and we can accommodate all reasonable requests. Sometimes there are hard costs
    involved but we’ll work with you to reduce or avoid them altogether. Please direct all cancellation
    and rescheduling emails to


    » Cancellations made more than 5 days before a course date qualify for a full refund minus a $25 administration fee per student.

    » Cancellations made less than 5 days before a course do not qualify for a refund but the class may be rescheduled.

    » Cancellations made within 48 hours of the start time are not eligible for a refund and may not be rescheduled.

    » We are not able to offer refunds or rescheduling for no-shows or uncompleted courses.


    » There is no charge for rescheduling when you inform us at least 3 days before the course.

    » An administration fee of $50 per person is charged when rescheduling 2 days or less before a course.

    » Student substitutions are free. If you cannot take a course maybe your colleague can. Just let us know.

    » It is rare that classes do not run as scheduled but we do reserve the right to reschedule previously confirmed classes.